Ever had a Bomb Threat? They are too common in schools and public spaces these days, but they occur in businesses, too.
Make a plan in case one happens where you work - here is one plan that makes sense... of course, you should consult your own local authorities and experts when devising your plan:
When someone calls and says there is a bomb in the building, the following steps will be performed:
Employee (Receiving Threat)
- Keeps the caller on the line as long as possible. Asks them to repeat the message. Tries to write down every word spoken by the caller.
- Asks the caller where the bomb is located and when it will go off.
- Tells the caller that the building is occupied and detonation of a bomb could result in the death and injury to innocent people.
- Pays particular attention to background noises, such as music playing, engine noises, etc.
- Listens to the voice, male, female, voice quality, accent, and speech impediments.
- When the caller hangs up, do not hang up the phone! Sometimes, phones can be traced back to the source. Immediately notify management and describe the threat.